# Delete your Memorea account

> How to delete your Memorea account and your saved learning progress from the app, or by contacting us by email.

- Página canónica: https://www.stellarflavor.com/memorea-delete-account

- Sitio: Stellar Flavor (https://www.stellarflavor.com/)
- Contacto: sun@stellarflavor.com

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Memorea is developed by Stellar Flavor. You can delete your Memorea account and your saved progress at any time, either from the app or by contacting us.

Memorea works without an account. If you never created one, there is no account to delete: your progress is stored only on your device.

#### Option 1: From the app

1. Open Memorea.
2. Go to the **Profile** tab.
3. Scroll down and tap **Borrar mi cuenta** ("Delete my account"). This button only appears when you are signed in.
4. Confirm by tapping **Borrar**.

Your account and your progress backup are deleted immediately and cannot be recovered. If the app asks you to sign in again first, sign in and repeat the steps.

#### Option 2: By email (without the app)

If you no longer have the app installed, send an email to [sun@stellarflavor.com](mailto:sun@stellarflavor.com) from the email address linked to your Memorea account, with the subject "Delete my Memorea account". We will verify the account is yours and delete it, together with your progress backup, within 30 days and confirm by email.

#### What is deleted

- Your account (email address, name and sign-in details).
- Your progress backup: your learned words, streak, activity calendar and settings saved to your account.
- Your progress stored on the device, when you delete the account from the app.

#### What is kept

- Analytics and notification records held by our service providers (Firebase Analytics, PostHog and OneSignal) are kept under their own retention policies. If you want them deleted too, mention it in your email and we will request it.
- Your purchase of the full version is linked to your Apple or Google account, not to your Memorea account, so deleting your account does not affect it. Apple and Google keep their own purchase records under their policies.